Terms of service

Effective Date: 17 August 2026
Last Updated: 17 August 2026

Welcome to Rimjhim Stores.

These Terms & Conditions (“Terms”) govern your use of the Rimjhim Stores website, mobile application, and related services (collectively, the “Services”).

By accessing our website, downloading or using our mobile application, creating an account, or purchasing products from us, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. About Rimjhim Stores

Rimjhim Stores provides an online shopping platform through which customers can browse, purchase, and receive products available on our website and mobile application.

Website: https://rimjhimstore.com/

2. Eligibility

To use our Services and place orders, you must provide accurate and complete information.

By using our Services, you confirm that:

• The information you provide is accurate and current.

• You have the legal capacity to enter into a purchase transaction.

• You will use our website and application only for lawful purposes.

• You will not misuse or attempt to interfere with our Services.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

• Providing accurate account information.

• Maintaining the confidentiality of your login credentials.

• Keeping your account information updated.

• All activity carried out through your account.

If you believe your account has been accessed without authorization, you should contact us immediately.

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent, abusive, or unlawful activity.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website and application are accurate.

However:

• Product colors may vary slightly depending on your device display.

• Product images may be for illustrative purposes.

• Product availability may change without prior notice.

• Minor differences may exist between product images and delivered products.

• We reserve the right to correct errors or inaccuracies.

We do not guarantee that every product description or image will always be completely error-free.

5. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may:

• Cancel the affected item or order.

• Provide an alternative where applicable.

• Issue a refund for the unavailable product.

If an order is cancelled due to product unavailability, any applicable payment received for that product will be refunded according to the applicable refund process.

6. Prices

Product prices displayed on the website or mobile application are subject to change without prior notice.

Prices may include or exclude applicable taxes, shipping charges, or other fees depending on the product and applicable laws.

The final amount payable will be displayed during checkout before the order is placed.

We reserve the right to correct pricing errors.

If an obvious pricing error occurs, we may cancel the affected order and provide an appropriate refund if payment has already been made.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or reject an order in circumstances including:

• Product unavailability

• Incorrect pricing

• Incorrect product information

• Payment issues

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery restrictions

• Violation of these Terms

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

8. Payment

Payments may be processed through authorized third-party payment providers.

Available payment methods may include:

• Credit cards

• Debit cards

• UPI

• Net banking

• Digital wallets

• Cash on Delivery, where available

• Other payment methods displayed during checkout

You agree to provide accurate payment and billing information.

Rimjhim Stores is not responsible for delays, failures, or errors caused by third-party payment providers.

9. Shipping and Delivery

We will make reasonable efforts to deliver orders within the estimated delivery timeframe displayed during checkout.

Delivery times may vary due to:

• Location

• Product availability

• Courier delays

• Weather conditions

• Public holidays

• Natural events

• Transportation issues

• Other circumstances outside our reasonable control

Customers are responsible for providing an accurate and complete delivery address and contact information.

Rimjhim Stores is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

10. Order Tracking

Where available, customers may track their orders through the website or mobile application.

Tracking information is generally provided by shipping or logistics partners and may be subject to delays or inaccuracies.

11. Cancellation

Customers may request cancellation of an order before it has been processed or shipped, subject to our cancellation policy.

Once an order has been shipped, cancellation may no longer be possible.

If cancellation is approved after payment, the eligible amount will be refunded through the applicable payment method or refund process.

12. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products may only be eligible for return if they meet the applicable return conditions.

Return eligibility may depend on:

• Product category

• Product condition

• Time period

• Reason for return

• Original packaging

• Product tags or accessories

• Other conditions specified in the Return & Refund Policy

Customers should review the Return & Refund Policy before placing an order.

13. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you should contact our customer support as soon as possible.

We may request:

• Order details

• Photographs or videos of the product

• Packaging photographs

• Other information required to investigate the issue

Depending on the circumstances and applicable policy, we may provide a replacement, return, refund, or other appropriate resolution.

14. Promotions and Discount Codes

We may offer promotional campaigns, discount codes, special offers, and other promotional benefits.

Promotional offers may:

• Have specific validity periods.

• Apply only to selected products.

• Have minimum order requirements.

• Be limited to one use per customer.

• Have other conditions specified at the time of the promotion.

We reserve the right to modify or cancel promotional offers where reasonably necessary.

15. Mobile Application

When using the Rimjhim Stores mobile application, you agree not to:

• Reverse engineer the application.

• Attempt to gain unauthorized access.

• Modify or manipulate the application.

• Introduce malicious software.

• Interfere with the application's operation.

• Use the application for fraudulent or unlawful activities.

• Copy or reproduce the application or its content without permission.

We may release updates, modifications, or improvements to the application from time to time.

We may also temporarily suspend certain features for maintenance, security, or technical reasons.

16. Intellectual Property

All content available through our Services, including:

• Logos

• Brand names

• Product images

• Graphics

• Text

• Designs

• Website layout

• Application interface

• Videos

• Icons

• Other materials

is owned by or licensed to Rimjhim Stores unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our content without prior written permission.

17. User Reviews and Content

If you submit reviews, ratings, comments, images, or other content to our Services, you agree that:

• The content is accurate to the best of your knowledge.

• You have the right to submit the content.

• The content does not violate any law or third-party rights.

• The content does not contain harmful, abusive, fraudulent, or misleading material.

We reserve the right to remove content that violates our policies or these Terms.

By submitting content, you grant Rimjhim Stores permission to use, display, reproduce, and publish the content for legitimate business and promotional purposes, subject to applicable law.

18. Prohibited Activities

You must not use our Services to:

• Commit fraud.

• Engage in unlawful activities.

• Attempt unauthorized access.

• Interfere with our systems.

• Upload malicious software.

• Misuse discount codes or promotional offers.

• Create fraudulent accounts.

• Provide false information.

• Abuse return or refund processes.

• Scrape or copy website/application content without authorization.

• Violate the rights of Rimjhim Stores or third parties.

We may take appropriate action against users who violate these restrictions.

19. Third-Party Services

Our Services may use or integrate with third-party services such as:

• Payment gateways

• Shipping providers

• Analytics services

• Hosting providers

• Communication services

• Social media platforms

• Other technology providers

Third-party services may have their own terms and privacy policies.

Rimjhim Stores is not responsible for the independent policies or practices of third-party providers.

20. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Our Privacy Policy applies to both the Rimjhim Stores website and mobile application.

21. Disclaimer

We make reasonable efforts to keep our Services available and accurate.

However, we do not guarantee that:

• The website or application will always be available.

• The Services will always operate without interruption.

• All information will always be completely accurate.

• The Services will always be free from technical errors.

Services may occasionally be unavailable due to maintenance, technical problems, security issues, or circumstances outside our control.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Rimjhim Stores will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

23. Force Majeure

Rimjhim Stores will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

• Natural disasters

• Floods

• Fires

• Epidemics or pandemics

• Government restrictions

• Strikes

• Transportation disruptions

• Internet or telecommunications failures

• War or civil disturbances

• Other unforeseen events

24. Suspension or Termination

We may suspend or terminate your access to our website, application, or account if:

• You violate these Terms.

• Fraudulent activity is suspected.

• You misuse our Services.

• Your activity creates security or legal risks.

• Required by applicable law.

Termination does not affect rights or obligations that arose before termination.

25. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising from these Terms or your use of our Services will be subject to the jurisdiction of the appropriate courts in India.

26. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or mobile application after changes are published constitutes acceptance of the updated Terms.

27. Contact Us

For questions, complaints, or concerns regarding these Terms, please contact us:

Rimjhim Stores

Email: rimjhimstore.kundan@gmail.com
Phone: +91 7696569341
Country: India
Website: https://rimjhimstore.com/

28. Acceptance of Terms

By accessing or using the Rimjhim Stores website or mobile application, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Rimjhim Stores
Confidence in Every Choice.