Privacy policy

Effective Date: 17 August 2026
Last Updated: 17 August 2026

Rimjhim Stores (“Rimjhim Stores”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy applies to both the Rimjhim Stores website and the Rimjhim Stores mobile application (collectively referred to as the “Services”).

Website: https://rimjhimstore.com/

By accessing or using our website or mobile application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when using our website or mobile application.

Personal Information

Depending on how you use our Services, we may collect:

  • Full name

  • Mobile number

  • Email address

  • Billing address

  • Shipping/delivery address

  • Account information

  • Order details

  • Purchase history

  • Return and refund information

  • Customer support communications

  • Reviews and ratings submitted by you

Payment Information

When you make a purchase, payments may be processed through third-party payment gateways.

Depending on the payment method, the payment provider may process information such as:

  • Credit/debit card information

  • UPI details

  • Bank-related information

  • Wallet information

  • Transaction information

Payment information may be processed directly by our authorized payment service providers. We do not intentionally store complete card or banking credentials on our own systems unless specifically required and disclosed.

Device and Technical Information

When you access our website or mobile application, certain technical information may be collected automatically, including:

  • Device type

  • Device model

  • Operating system

  • App version

  • Browser type

  • IP address

  • Device identifiers

  • Network information

  • Language and region

  • Crash reports

  • Diagnostic information

  • Website/app usage information

This information helps us maintain security, troubleshoot problems, and improve our Services.

Location Information

If the mobile application or website provides location-based functionality, we may request permission to access your location.

Location information may be used for:

  • Delivery-related services

  • Determining service availability

  • Providing location-based functionality

  • Improving your shopping experience

Location access is subject to the permissions you provide through your device or browser.

You can disable location permissions through your device or browser settings.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account

  • Process and fulfill orders

  • Process payments

  • Arrange product delivery

  • Provide order tracking

  • Process cancellations, returns, and refunds

  • Provide customer support

  • Respond to your questions and requests

  • Send order confirmations

  • Send shipping and delivery updates

  • Send important account notifications

  • Provide promotional offers and discounts where permitted

  • Improve our website and mobile application

  • Improve products and services

  • Analyze usage and performance

  • Detect and prevent fraud

  • Protect the security of our Services

  • Resolve disputes

  • Comply with applicable laws and regulations

3. Mobile Application Permissions

Depending on the features available in the Rimjhim Stores mobile application, the App may request certain device permissions.

These may include:

Location

Used when location-based features or delivery-related services require your location.

Notifications

Used to send:

  • Order updates

  • Payment notifications

  • Shipping updates

  • Delivery notifications

  • Return/refund updates

  • Promotional offers

You can manage notification permissions through your device settings.

Camera, Photos, or Files

If the App provides features requiring image or file uploads, the App may request access to your camera, photos, media, or files.

These permissions will only be used for the relevant functionality and according to the permissions granted by you.

4. Website Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep users signed in

  • Remember preferences

  • Maintain shopping cart information

  • Improve website functionality

  • Analyze website traffic

  • Understand user interactions

  • Improve our services

  • Provide relevant offers and promotions

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Shopping Cart and Order Information

When you add products to your cart or place an order, information associated with your shopping activity may be processed to:

  • Maintain your cart

  • Complete your purchase

  • Calculate order totals

  • Process payments

  • Arrange delivery

  • Provide order history

  • Handle returns and refunds

6. Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business and provide our Services.

These may include:

  • Payment gateway providers

  • Shipping and delivery partners

  • Hosting and technology providers

  • Analytics providers

  • Customer support providers

  • Communication and notification providers

  • Fraud prevention and security providers

  • Marketing service providers where permitted

  • Government authorities where legally required

We only share information when reasonably necessary for providing services, fulfilling business operations, protecting users, preventing fraud, or complying with legal obligations.

We do not sell your personal information for monetary consideration.

7. Third-Party Services

Our website or mobile application may use third-party services for functions such as:

  • Payment processing

  • Analytics

  • Hosting

  • App performance monitoring

  • Crash reporting

  • Push notifications

  • Shipping and logistics

  • Customer support

  • Authentication

  • Security

  • Marketing

These third parties may process information according to their own privacy policies and applicable laws.

8. Data Security

We take reasonable technical and organizational measures to protect your information from:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no electronic storage or transmission method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our Services

  • Complete transactions

  • Maintain order records

  • Provide customer support

  • Prevent fraud

  • Resolve disputes

  • Meet legal, tax, accounting, and regulatory requirements

When information is no longer required, we may delete, anonymize, or securely dispose of it.

10. Account and Personal Data Deletion

You may request deletion of your Rimjhim Stores account and associated personal information.

To request account or data deletion, contact us at:

Email: rimjhimstore.kundan@gmail.com

Please include sufficient information to help us identify your account.

We may verify your identity before processing a deletion request.

Some information may be retained where required by law or where reasonably necessary for:

  • Legal compliance

  • Tax and accounting requirements

  • Fraud prevention

  • Dispute resolution

  • Outstanding transactions

  • Security purposes

11. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Withdraw certain permissions or consent

  • Opt out of promotional communications

  • Control location permissions

  • Control notification permissions

  • Request information regarding the use of your data

You can contact us using the information provided below to exercise applicable rights.

12. Promotional Communications

Where permitted by applicable law, we may send promotional communications regarding:

  • New products

  • Discounts

  • Special offers

  • Sales

  • Seasonal promotions

  • New features

  • Other Rimjhim Stores updates

You may opt out of promotional communications at any time.

Transactional communications such as order confirmations, shipping updates, and delivery notifications may still be sent when necessary to provide the requested service.

13. Children's Privacy

Our Services are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

14. Third-Party Links

Our website or mobile application may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our Services

  • Technology

  • Business practices

  • Legal requirements

  • Privacy requirements

When changes are made, we will update the “Last Updated” date at the top of this page.

We recommend reviewing this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Rimjhim Stores

Email: rimjhimstore.kundan@gmail.com
Phone: +91 7696569341
Country: India
Website: https://rimjhimstore.com/

For privacy-related requests, please use the email address above.

17. Consent

By accessing or using the Rimjhim Stores website or mobile application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy.

Rimjhim Stores – Confidence in Every Choice.